Are you a manufacturer or trading company, and where are you located?
We are a comprehensive manufacturer, supplier and trader of SMT/AI equipment and spare parts. Our company is located in Dongguan, Guangdong, China.
ZJ-SMT Support Center
Frequently Asked Questions
Quick answers about our SMT/AI equipment, spare parts, global service, order process and after-sales support.
ZJ-SMT Frequently Asked Questions
What parts can ZJ-SMT supply?
We provide a wide range of SMT/AI equipment and spare parts. Thousands of product types are in stock. Contact us with the part or machine model you are looking for.
How long have you worked in the SMT/AI equipment market?
We have been engaged in the SMT/AI equipment industry for more than 20 years.
What are your main overseas markets?
Our main markets include Asia, Europe, North America and South America.
How many agents or wholesalers do you have overseas?
We currently work with more than 20 overseas agents and provide services to more than 100 companies.
Can we use a specified packing method?
Yes. You can specify the packaging method you prefer, and our team will confirm whether it is suitable for the products and shipping requirements.
Do you have your own warehouse?
Yes. We maintain stock for thousands of SMT/AI equipment parts to support fast order processing and delivery.
Can you quote for products that are not shown on your website?
Absolutely. Our website displays only part of our popular products. Please send your required model, part number or photo through the contact methods on our website.
Does the product support OEM or ODM customization?
Yes. Both OEM and ODM services are available. Send us your drawing, sample or specification for evaluation.
Can you provide a product catalog?
Yes. Contact us at sales@zj-smttech.com, and we will send you the relevant product catalog.
What is your standard delivery time?
Stock items are normally delivered within 3–5 business days. If parts must be booked or specially ordered, delivery usually takes 4–6 weeks.
What are your payment terms?
We will confirm the trading method with you when we issue the quotation. Standard payment terms are 100% before shipment unless otherwise agreed.
What is covered by product after-sales service?
During the warranty period, we can provide technical support or replacement parts if the issue is not caused by human damage or operating errors.
